Sturdy detects relationship signals by uniting all of your sources of customer conversations and feedback. Because relationship signals aren't only in ticketing systems.
Emails, chats, transcripts, tickets. We find happy or unhappy customers everywhere they are hiding. Salesforce, Gmail, Outlook, Zendesk, ServiceNow and other are integrated securely in 1 or 2 clicks.
Our AI has analyzed millions of customer conversations and automatically detects the product, process, relationship and revenue tiggers that lift your teams and your business.
Spend more time with your customers and less time forwarding, reporting, and entering data. Create your own automated workflows or choose from pre-configured options to deliver just-in-time insights that trigger your teams' workflows.
Set up take minutes — really. Smart insights let you know what's happening and why. Sturdy is engineered from the ground up with enterprise-grade security.
We've created a comprehensive set of APIs that integrate Sturdy with your existing tools like CRMs, ticketing systems, CSPs, and more.
Engineered from the ground up with enterprise-grade security ensures that your data is always protected. SOC 2, GDPR — we have the bases covered.
Surface deep insights like intent and sentiment from the most valuable data you already have: the conversations your teams are having every day with your customers.
Understand customers needs, concerns, frustrations, suggestions, and more from conversations at scale not matter where they are in their journey.
Every team can use more customer insights. Automated actions get data to the humans and systems to improve experiences and optimize processes.