AI-Powered Voice of the Customer
The Future of VoC is Here (and its Powered by AI).
Why settle for a fraction of customer feedback when you can have it all?
Try AI-Powered VoC
15.05.2025
12:35
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Voice of the Customer in 2025: Actionable, Real-Time, AI-Driven
Unlock Hidden Insights
Analyze every customer interaction - support tickets, emails, chats, calls - to uncover hidden patterns and sentiment.
Leverage Actionable Data
Transform raw data into clear, concise actions for your product, marketing, and customer-facing teams.
Boost Customer Loyalty
Proactively address customer needs, personalize experiences, and strengthen relationships.
A Typical B2B Business, per 1000 Customers
80%
Of severe risk starts outside of services and customer success (overselling, pricing, product, etc)
250
Customers will have had no interaction with support or customer success in the last 90 days.
70
Customers per month have a severe risk event, such as cancellation, response lag, or POC change.
"If we had these Signals in the past, we would have already prevented several cancellations this year."
"Year to date, we haven’t lost any clients in our 100+ segment base, and a big part of that is having our hand on the pulse with Sturdy."
"We discovered that one of our product lines was responsible for 84% of our customer confusion and dissatisfaction."
"It took less than six weeks to see month-over-month retention improve by 30%."
Sturdy isn’t just another AI wrapper or dashboard. It’s a proven platform delivering measurable results across industries for over four years.
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FAQs
Feel free to reach out — our team is here and happy to help.
