Listen. Act. Improve.

If you could listen to all of your customer feedback and route the important things to the right team — you would.

Now you can with Sturdy.

All of your customer feedback in one channel.

Sturdy collects customer emails, tickets, chats, meetings, and more — all the unstructured stuff stuck in various silos. It then cleans it up, combines it with other data sources, and gets it into one searchable system that any team can use.

Convert feedback to data — securely and privately.

After it turns the tangled mess of customer conversations into a valuable data source, Sturdy anonymizes and redacts all PII to ensure you deliver the level of privacy and protection your customers deserve. Not to mention, the peace of mind of remaining 100% compliant with GDPR and other privacy regulations.

Use a new data source to impact the bottom line.

Cancellations don’t happen in a vacuum. They’re a culmination of bug reports, feature requests, executive changes, response lags, unhappy sentiment, and more. Sturdy surfaces essential topics and themes that help teams improve products, relationships, and revenue.

Automatically deliver insights to people, teams, and systems.

Route cancellation insights to account managers. Surface unbiased feature requests to product teams. Add a new dimension of data to your customer health scores. Sturdy automatically delivers the insights to answer the “why?” and “what next?” to the teams and systems that need it most.
Led by a team of seasoned SAAS entrepreneurs and experienced data scientists, Sturdy is unlocking massive value from data that has been hiding in plain sight.”
Tom Chavez
Co-Founder & CEO, Ketch
Trusted by leading customer-obsessed companies
Keep your customers.
happy
Try it out for yourself. Setup is easy and the insights last forever.