Sturdy is the world's first early warning system for your business—analyzing every customer conversation to identify risks before it hits the P&L. It's built to uncover issues inside your business helping to proactively manage, spot trends, and get ahead of every issue that harms your business. Sturdy was built to ensure nothing goes unnoticed so the right team members can act in time.

What kind of company is Sturdy best suited for?

Sturdy is ideal for B2B companies. Our customers vary by industry, with a concentration of success stories in marketing, services, business services, SaaS, and medical device manufacturing. Companies of all sizes use Sturdy, from scale-ups to multi-national enterprises.

What team at my company would benefit from Sturdy?

From C-suite executives and product leaders to services and marketing teams, Sturdy delivers insights at scale derived from the everyday conversations that everyone in your business has with your customers.

What challenges does Sturdy address?

Sturdy uncovers hidden patterns and root causes of business risks. It helps resolve issues that teams may miss, such as: if reported issues or unnoticed problems, or a lack of information, providing critical insights to act on.

I'm worried about privacy and compliance. Can I still use Sturdy?

Sturdy anonymizes and redacts all PII to ensure you deliver the privacy and protection your customers deserve. It also provides peace of mind in remaining compliant with GDPR and other privacy legislations.

Do I need a bunch of data and AI resources to use Sturdy?

Not at all! Sturdy's Customer Intelligence Platform brings together data from IT systems that your data team that collects, cleans, merges, analyzes, and classifies your data. The platform has everything you need to start using the power of AI to integrate products, use processes, and build better relationships with all of your customers in one week. Getting started takes a few days and requires less than an hour from your IT resources.

This sounds interesting, but I don't know if our data is ready - it's a mess.

No problem! Sturdy was built to handle messy, real-world data. Don't worry the thing: we deal with the messiest of all your data sources. The unstructured text-based data simply by using to Sturdy doesn't matter if it's housed in legacy databases or sharing with newer data.

Al Account Reviews. Only Truth. In Seconds.

Use account data across every silo to instantly generate strategic account reviews, QBRs, renewal reviews, and more, cutting down hours of work to seconds.

Unlock Your Accounts

How it works

Dashboards had a good run. Now you can just ask.

Sturdy pulls the most meaningful account data—emails, tickets, call transcripts, Slack, and CRM—into a single, source-linked view of every account. Dashboards tell you what happened; Sturdy lets you ask why and returns a clear answer you can verify in the underlying sources. No new dashboards. No co-pilot. More control tower.

Unlock Your Accounts

You already have the data. Sturdy makes it usable in seconds.

Email threads, tickets, call transcripts, chats, product logs, CRM fields—every system stores its own slice in a different format. Most tools stop there and build another dashboard on top of one silo. Sturdy does the hard part: it normalizes all of that text and metadata into an interoperable layer, so you can ask about any account, deal, or segment—and get a clear, evidence-backed answer.

Unstructured Data

Email, tickets, calls, chats, surveys and more

Structured Data

CRMs, Support, Product Data and system of record metadata

Instant answers. No meetings required.

This is the piece that’s always been missing: direct account intelligence on demand—no herding people, no reading charts, no crossing your fingers that an underfed copilot can guess the answer.

The update you need, before you ask.

You get your answer. But things change fast. And what matters isn’t the same for everyone — a minor detail to one team can be a major signal to another. Sturdy removes that ambiguity. When something meaningful changes, it taps you on the shoulder with the update. No bias, no forgetting, no hoping someone catches it. This is what makes account intelligence actually useful: the data comes to you.

Security

Security is our Priority

SOC 2 Type II

GDPR Complaint

Single Sign-On

Zero-Retention Data Policy

CCPA Compliant

Testimonials

Trusted by Revenue Teams Everywhere

"If we had these Signals in the past, we would have already prevented several cancellations this year."

Lisa Sowerby

VP of Client Delivery at PuzzleHR

"This is the start of something pretty powerful."

Josh Soroko

VP of Operations at MP

"We discovered that one of our product lines was responsible for 84% of our customer confusion and dissatisfaction."

Brian Strock

Global Process Owner at Laerdal

"It took less than six weeks to see month-over-month retention improve by 30%."

Tony Delmercado

President @ Hawke Media

"If we had these Signals in the past, we would have already prevented several cancellations this year."

Lisa Sowerby

VP of Client Delivery at PuzzleHR

"This is the start of something pretty powerful."

Josh Soroko

VP of Operations at MP

"We discovered that one of our product lines was responsible for 84% of our customer confusion and dissatisfaction."

Brian Strock

Global Process Owner at Laerdal

"It took less than six weeks to see month-over-month retention improve by 30%."

Tony Delmercado

President @ Hawke Media

"Fantastic product for early warnings and insights."

Mike E.

Director of Customer Care

"Getting alerts on signals that are meaningful to our business has changed the game."

Cameron M.

Chief Customer Officer

"It wasn’t just insights—it triggered real actions in the tools we already use so that we could address customer risks in minutes. The ROI is so clear to us."

Kevin Xu

GM and VP of Strategic Initiatives

"Led by a team of seasoned SAAS entrepreneurs and experienced data scientists, Sturdy is unlocking massive value from data that has been hiding in plain sight."

Tom Chavez

Co-Founder & CEO at Ketch

"Sturdy plays a critical role of getting the ground truth of Communications with Customers"

Steven Jiang

CEO & Co-founder at HireEZ