95% of enterprise AI deployments deliver zero measurable return. MIT studied 300 of them to find out why. The answer wasn't the model. It was the data.
Before AI can do anything useful, someone has to untangle years of messy CRM data, map contacts across systems, classify unstructured information, identify relationships, and unify all of this with metadata. Most teams never get off the ground. It's not a lack of ambition — it's a lack of infrastructure.
Missing UID's, duplication, multiple silos, emails, tickets, chats, phone calls. Months of cleanup, linking and security reviews to just get started.
End-users who are concerned the AI isspying on them. Sensitive PII that freaks out IT.
Even after all that effort, the AI still can't tell "Acme Corp" from "acme.com" — or your champion from a new user.
Build a complete understanding of your customers, before, during and after running AI. Connect your systems in days — so your team can get straight to AI-powered account intelligence that actually knows who your customers are, who works for them, and what they've said.
Accounts resolved across systems. Contacts mapped to the right companies. Roles inferred. Language attributed. Relationships graphed. The AI doesn't guess — it reads from a single, coherent picture of each customer, built from everything they've ever said across every channel.
CRM, support, email, chat, calls — unified into a single customer entity model. Accounts resolved. Contacts mapped. Language attributed. A clean foundation AIcan actually reason over.
Accurate, attributable account intelligence — grounded in what customers actually said. Risks, opportunities, and relationship signals surface early, across yourentire book of business.
CS, Sales, Renewals, Product, and Leadership each get the slice of account intelligence relevant to their job — in the tools they already use. What a customersaid becomes what a team does.
Account reviews, QBR summaries, risk signals, and role-based updates — all in plain language, from the moment you connect your systems. No SQL. No dashboards. No data team.
Plug any LLM into Sturdy's normalized customer data via API and build the account intelligence tools your business actually needs — instead of renting ones built for someone else.
Connect what customers say to why your numbers move. Contextual revenue intelligence, ready for any LLM — or running natively in Ask Sturdy from day one.
Sturdy gives every user a dedicated interface to inspect the data flowing in and out of the models in real time. You can see which customer conversations, records, and signals are being used to generate each piece of intelligence — and trace every insight back to its original source.
