Your Score Says Happy. Your GRR Says Otherwise.

Keep Your Customers. Happy.

Summarizing feedback is table stakes. It's time to rewrite outcomes. Sturdy shows you exactly where the customer experience is breaking, what’s driving revenue, and how to fix it fast.

Talk to Sturdy—We Listen
15.05.2025
12:35
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Move from Satisfaction to Strategic Growth

Know What Drives Loyalty

NPS and CSAT only scratch the surface. Sturdy analyzes conversations to reveal what truly keeps customers engaged—and what puts revenue at risk.

AI That Powers Action

Don't wait 3 months to get your score. Don’t wait for churn to show up on a dashboard. Get proactive signals that help you fix problems early, deepen trust, and drive retention. Get the signals your teams need now.

From Feedback to Growth

Sturdy doesn’t just collect data—it gives you the insight to personalize experiences, strengthen relationships, and drive expansion.

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"Fantastic product for early warnings and insights."

Mike E.

Director of Customer Care

"Getting alerts on signals that are meaningful to our business has changed the game."

Cameron M.

Chief Customer Officer

"It wasn’t just insights—it triggered real actions in the tools we already use so that we could address customer risks in minutes. The ROI is so clear to us."

Kevin Xiu

GM and VP of Strategic Initiatives

"Led by a team of seasoned SAAS entrepreneurs and experienced data scientists, Sturdy is unlocking massive value from data that has been hiding in plain sight."

Tom Chavez

Co-Founder & CEO at Ketch

"Sturdy plays a critical role of getting the ground truth of Communications with Customers"

Steven Jiang

CEO & Co-founder at HireEZ

"If we had these Signals in the past, we would have already prevented several cancellations this year."

Lisa Sowerby

VP of Client Delivery at PuzzleHR

"Year to date, we haven’t lost any clients in our 100+ segment base, and a big part of that is having our hand on the pulse with Sturdy."

Josh Soroko

VP of Operations at MP

"We discovered that one of our product lines was responsible for 84% of our customer confusion and dissatisfaction."

Brian Strock

Global Process Owner at Laerdal

"It took less than six weeks to see month-over-month retention improve by 30%."

Tony Delmercado

President @ Hawke Media

Sturdy isn’t just another AI wrapper or dashboard. It’s a proven platform delivering measurable results across industries for over four years.

Explore Case Studies

100%

retention of 100+ segment base maintained

30%

month-over-month retention improvement achieved in six weeks

100%

of customer base accessed by bypassing employee feedback

FAQs

Feel free to reach out — our team is here and happy to help.

How many customers will you have to lose before you try Sturdy?

Schedule Demo
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