How many customers will you have to lose before you try Sturdy?

Schedule Demo
A blue and gray logo with a black background
A number of different types of labels on a white backgroundA white background with a red line and a white background with a red line andA sign that says executive change and contact request
A white background with a red line and a blue lineA number of different types of logos on a white backgroundA pie chart with the percentage of customer confusion and unhappy
A number of graphs on a white background
Stop Chasing Scores. Start Hearing Truth.

NPS Is Dead. Welcome to Signal-Driven Customer Intelligence.

NPS is outdated—slow, biased, and blind to actionable signals. It can’t spot risk in time or explain what’s really going on. Sturdy listens to the conversations NPS ignores—and surfaces what matters.

See What Your Customers Are Actually Saying
15.05.2025
12:35
22521936
1e9d6192-7c3b-4370-82dd-e67850aad679

Why the smartest teams are done with NPS—and here's what they’re using instead.

From Surveys to Signals

Ditch the “how likely” guesswork. Deliver your teams real-time feedback from calls, emails, and chats—no forms, no lag, just truth.

Uncover the Root Causes

NPS skips nuance. Our AI analyzes every word customers say to reveal risks, gaps, and unmet needs—fast.

Proactive > Reactive

Don’t wait for a 6/10 to tell you there’s a problem. Arm your teams with actionable insights to improve CX.

Medium length section heading goes here

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat.

Medium length section heading goes here

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat.

Medium length section heading goes here

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat.

"Fantastic product for early warnings and insights."

Mike E.

Director of Customer Care

"Getting alerts on signals that are meaningful to our business has changed the game."

Cameron M.

Chief Customer Officer

"It wasn’t just insights—it triggered real actions in the tools we already use so that we could address customer risks in minutes. The ROI is so clear to us."

Kevin Xiu

GM and VP of Strategic Initiatives

"Led by a team of seasoned SAAS entrepreneurs and experienced data scientists, Sturdy is unlocking massive value from data that has been hiding in plain sight."

Tom Chavez

Co-Founder & CEO at Ketch

"Sturdy plays a critical role of getting the ground truth of Communications with Customers"

Steven Jiang

CEO & Co-founder at HireEZ

"If we had these Signals in the past, we would have already prevented several cancellations this year."

Lisa Sowerby

VP of Client Delivery at PuzzleHR

"Year to date, we haven’t lost any clients in our 100+ segment base, and a big part of that is having our hand on the pulse with Sturdy."

Josh Soroko

VP of Operations at MP

"We discovered that one of our product lines was responsible for 84% of our customer confusion and dissatisfaction."

Brian Strock

Global Process Owner at Laerdal

"It took less than six weeks to see month-over-month retention improve by 30%."

Tony Delmercado

President @ Hawke Media

Sturdy isn’t just another AI wrapper or dashboard. It’s a proven platform delivering measurable results across industries for over four years.

Explore Case Studies

100%

retention of 100+ segment base maintained

Learn More

30%

month-over-month retention improvement achieved in six weeks

Learn More

100%

of customer base accessed by bypassing employee feedback

Learn More

FAQs

Feel free to reach out — our team is here and happy to help.

Contact Us