Stop Chasing Scores. Start Hearing Truth.
NPS Is Dead. Welcome to Signal-Driven Customer Intelligence.
NPS is outdated—slow, biased, and blind to actionable signals. It can’t spot risk in time or explain what’s really going on. Sturdy listens to the conversations NPS ignores—and surfaces what matters.
See What Your Customers Are Actually Saying
15.05.2025
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Why the smartest teams are done with NPS—and here's what they’re using instead.
From Surveys to Signals
Ditch the “how likely” guesswork. Deliver your teams real-time feedback from calls, emails, and chats—no forms, no lag, just truth.
Uncover the Root Causes
NPS skips nuance. Our AI analyzes every word customers say to reveal risks, gaps, and unmet needs—fast.
Proactive > Reactive
Don’t wait for a 6/10 to tell you there’s a problem. Arm your teams with actionable insights to improve CX.
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"Fantastic product for early warnings and insights."
"Getting alerts on signals that are meaningful to our business has changed the game."
"It wasn’t just insights—it triggered real actions in the tools we already use so that we could address customer risks in minutes. The ROI is so clear to us."
"Led by a team of seasoned SAAS entrepreneurs and experienced data scientists, Sturdy is unlocking massive value from data that has been hiding in plain sight."
"Sturdy plays a critical role of getting the ground truth of Communications with Customers"
"If we had these Signals in the past, we would have already prevented several cancellations this year."
"This is the start of something pretty powerful."
"We discovered that one of our product lines was responsible for 84% of our customer confusion and dissatisfaction."
"It took less than six weeks to see month-over-month retention improve by 30%."
Case Studies
Sturdy ensures that nothing goes unnoticed, so the right team members can act in time.
Explore Case Studies
