Revenue intelligence

The Growing Importance of Revenue Threat Intelligence

Traditional revenue intelligence tools often focus on forecasting and pipeline management, but they miss a critical piece of the puzzle—real-time risk detection across all customer interactions.

Free Threat Assessment
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Revenue Leaders Need to Act Now

Siloed Communication

B2B organizations communicate with customers through a fragmented array of channels—emails, support tickets, call transcripts, Slack messages, and more. While these conversations contain invaluable signals about customer sentiment, renewal risks, and expansion opportunities, they are often trapped in silos.

Stop Being Reactive

Revenue teams are left reacting to problems too late, relying on manual efforts to piece together insights. Modern teams need actionable Intelligence to protect and grow revenue. With customer expectations higher than ever and retention under pressure, the need for proactive, AI-driven revenue insights has never been more urgent

Our AI-Driven Approach

We’re creating an AI-first intelligent interface for all things customer. This allows Sturdy to provide an almost magical understanding of every customer interaction across every data silo.

"If we had these Signals in the past, we would have already prevented several cancellations this year."

Lisa Sowerby

VP of Client Delivery at PuzzleHR

"Year to date, we haven’t lost any clients in our 100+ segment base, and a big part of that is having our hand on the pulse with Sturdy."

Josh Soroko

VP of Operations at MP

"We discovered that one of our product lines was responsible for 84% of our customer confusion and dissatisfaction."

Brian Strock

Global Process Owner at Laerdal

"It took less than six weeks to see month-over-month retention improve by 30%."

Tony Delmercado

President @ Hawke Media

Sturdy ensures that nothing goes unnoticed, so the right team members can act in time

Explore Case Studies

100%

retention of 100+ segment base maintained

30%

month-over-month retention improvement achieved in six weeks

100%

of customer base accessed by bypassing employee feedback

FAQs

Feel free to reach out — our team is here and happy to help.

What is Sturdy?

Sturdy is the world’s first early warning system for your business—analyzing every customer conversation to identify risks before it’s too late. The truth is that it’s humanly impossible to catch every issue that harms your business. Sturdy was built to ensure nothing goes unnoticed so the right team members can act in time.

What kind of company is Sturdy best suited for?

Sturdy is ideal for B2B companies. Our customers vary by industry, with a concentration of success stories in marketing services, business services, SaaS, and medical device manufacturing. Companies of all sizes use Sturdy, from scale-ups to multi-national enterprises.

What teams at my company benefit from Sturdy?

From C-suite executives and product leaders to services and marketing teams, Sturdy delivers insights at scale derived from the everyday conversations that everyone in your business has with your customers.

What challenges does Sturdy address?

Sturdy uncovers hidden patterns and root causes of business risks. It helps resolve issues that teams may miss, such as misrouted data, unnoticed problems, or siloed information, providing critical insights to act on.

I’m worried about privacy and compliance. Can I still use Sturdy?

Sturdy anonymizes and redacts all PII to ensure you deliver the privacy and protection your customers deserve. It also provides peace of mind in remaining 100% compliant with GDPR and other privacy regulations.

Do I need a bunch of data and AI resources to use Sturdy?

No! Sturdy is like having a 30-person data team that collects, cleans, merges, analyzes, and classifies your data. The platform has everything you need to start using the power of AI to reimagine products, tune processes, and build better relationships with your customers this week. Getting started takes a few days and requires less than an hour from your IT resources.

This sounds interesting, but I don’t know if our data is ready - it’s a mess.

You’re in good company. Virtually no one’s data is in good shape. And here’s the thing: we deal with the messiest of all your data sources, the unstructured text-based data sitting in inboxes, cases, and more call transcripts. We are in the business of dealing with messy data.

How many customers will you have to lose before you try Sturdy?

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