Consistent and trusted product intelligence
With Sturdy, you can search, summarize, and subscribe to every product-related customer interaction. Go beyond surveys and interviews to get the entire story directly from the customer. No more manual logging, forwarding, or adding to spreadsheets.
"We discovered that one of our product lines was responsible for 84% of our customer confusion and dissatisfaction."
Sturdy isn’t just another AI wrapper or dashboard. It’s a proven platform delivering measurable results across industries for over four years.
Turn your customer interactions into context-rich usage data.
Your customer-facing teams gather critical user data, such as bugs, feature requests, product confusion, and frustration. The problem is that this data is unstructured, so it remains in their inboxes. Sturdy consolidates, structures, and sends it to the right product leaders. Would the top 5 feature requests from your top 100 customers be valuable to your team? Sturdy can provide that in just a few seconds.
Search, summarize, and subscribe to interactions
Say goodbye to manual processes like logging data in spreadsheets. Sturdy automates workflows, letting teams focus on customer-driven results. With Sturdy, product teams move beyond surveys and interviews to gain a full view of customer experiences and needs.
Data-driven roadmaps improve revenue
Sturdy transforms how product teams gather and utilize customer insights. Now, you can ensure that product feedback is never missed. Surveys and interviews are undoubtedly helpful, but imagine every email, ticket, and chat with product information at your fingertips. That's Sturdy.
10X your user feedback
It's estimated that only about 10-20% of unstructured product feedback is categorized or logged. With Sturdy, you can increase this to 100%. You can go straight to the source, search, and subscribe to user data directly from your customers as it arrives in real time. Sturdy can even log issues directly to JIRA; no manual labor is required.
Easy integration with the best apps in just a couple of clicks
FAQs
Feel free to reach out — our team is here and happy to help.
Sturdy is the world’s first early warning system for your business—analyzing every customer conversation to identify risks before it’s too late. The truth is that it’s humanly impossible to catch every issue that harms your business. Sturdy was built to ensure nothing goes unnoticed so the right team members can act in time.
Sturdy is ideal for B2B companies. Our customers vary by industry, with a concentration of success stories in marketing services, business services, SaaS, and medical device manufacturing. Companies of all sizes use Sturdy, from scale-ups to multi-national enterprises.
From C-suite executives and product leaders to services and marketing teams, Sturdy delivers insights at scale derived from the everyday conversations that everyone in your business has with your customers.
Sturdy uncovers hidden patterns and root causes of business risks. It helps resolve issues that teams may miss, such as misrouted data, unnoticed problems, or siloed information, providing critical insights to act on.
Sturdy anonymizes and redacts all PII to ensure you deliver the privacy and protection your customers deserve. It also provides peace of mind in remaining 100% compliant with GDPR and other privacy regulations.
No! Sturdy is like having a 30-person data team that collects, cleans, merges, analyzes, and classifies your data. The platform has everything you need to start using the power of AI to reimagine products, tune processes, and build better relationships with your customers this week. Getting started takes a few days and requires less than an hour from your IT resources.
You’re in good company. Virtually no one’s data is in good shape. And here’s the thing: we deal with the messiest of all your data sources, the unstructured text-based data sitting in inboxes, cases, and more call transcripts. We are in the business of dealing with messy data.