Stop relying on the loudest voices

Every team needs the same data about customer preferences, feature requests, and usability issues to create a cohesive customer experience. An aligned understanding of customers' wants and needs allows teams to prioritize product features, make informed design decisions, and develop products that match customer expectations.

Leverage data to foster close collaboration between customer-facing teams and product teams and to identify and resolve technical issues faster. With Sturdy, customer issues, bugs, and feature requests are automatically sent to product teams, enabling them to address these issues promptly. This agility improves the customer experience and prevents potential escalations and retention issues.

Product confusion causes users to be 73% less likely to share positive experiences with others. Sturdy will help you minimize the risk of misunderstandings, reduce uncertainty, and build lasting trust in your brand.

Let's face it, not every element of your product is intuitive. Get insights to achieve the desired outcome of your product autonomously and at scale.